Testimonials

“For years I have been writing and updating the documentation of my scientific team’s software product ADMET Predictor. It was, however, the highly technical “developer’s version” of software documentation. A software developer knows his/her product intimately and has a natural tendency of not explaining things that “seem obvious.” Hence, I decided it was time to hire an external technical writer, precisely the one *not* familiar with our products, to write the ADMET Predictor Tutorial from the point of view of a new user. Tammy turned out to be a perfect match for this job. Her advanced degree in science is definitely a huge asset: she installed and learned our complex scientific program in just a couple of days! Communicating with Tammy was a breeze – there was no time wasted on explaining fundamental concepts. Next, she personally went through each and every one of the tutorial exercises which gave her the necessary hands-on experience to write a great, professional-looking tutorial. How many technical writers out there can actually do that without hand-holding at every step? Did I also mention that her attention to detail is legendary, she worked very fast, and kept her word on the amount of work time required? We could not be happier with the outcome. Without any hesitation, I recommend Tammy as the first choice for any technical writing project.”
Robert Fraczkiewicz, Ph.D.
Senior Research Scientist/Team Leader
Simulations Plus, Inc.

“After considering nearly a dozen technical writers, we chose Tammy to build our new technical training guides. We liked that she had experience as both a technical writer and courseware developer. Our one concern was her lack of experience in our particular technology domain. Tammy assured us that she was up to the challenge, and I’m pleased to report now that she was very right! Her natural curiosity and enthusiasm, technical acumen and strong analytical skills enabled her to quickly grasp and clearly articulate our very complex solution. Before we knew it, she was cranking out nearly-finished courseware materials. Tammy was flexible when our needs evolved during the project and worked tirelessly to meet our aggressive deadline. We’re very pleased with the final result.”
Daniel Heimlich
Vice President of Marketing
Netuitive, Inc.

“It is a pleasure working with Tammy. She has a strong scientific background, which made life much easier when documenting complex scientific processes as well as understanding how biology minded users think about approaching documentation. The quality of her work is outstanding and has helped immensely with technical support, educating users, and sales. I highly recommend Tammy and I look forward to working with her in the future.”
Hugh Arnold, Ph.D.
Senior Applications Scientist
Geospiza, Inc.

“I really appreciated Tammy’s expertise at taking very complex, detailed information and organizing it into a format that is easy to read and understand for all users. Her work is very thorough while still delivering results in a timely manner. I am really pleased with the final product as I am confident it will be a valuable support to our software, reducing time spent on technical support and also allowing users to fully experience the usability and functionality of our software.”
Megan Manion, Product Manager
SoftGenetics, LLC

“Throughout the documentation process, Tammy efficiently absorbed highly technical information and turned it into clear documentation. Her strong scientific skills allowed us to minimize the use of internal resources and end up with documentation that was, in fact, better than what we could have produced internally. She respected our schedules and was always prompt with deliverables. She worked closely with our staff to understand what our requirements were and was willing to work with the special distribution requirements we had. She was also willing and able to handle the design and content aspects for which we did not have specific requirements. That last point was critical to me. I needed someone who could make decisions
(and good decisions!) without my or our input!!”
Jeremy Shaver, Chief of Technology Development
Eigenvector Research, Inc.

“Tammy’s skills as a technical writer made her an integral part of our project team. Her knowledge and expertise gave the team feedback on the whole picture of a user perspective, allowing users to fully experience the usability and functionality of our software.”
Catherine Fierberg, Research Manager
Jeppesen Sanderson, Inc.

“Tammy has a complete understanding as to how technical writing should be done. I have over 20 years in various high tech industries, and Tammy is, in my opinion, the best in her field. Her attention to detail is always evident in the quality of the end product.”
Jon Shanks, SCM Manager
Fiserv, Inc.

“Tammy is a complete technical writer- – she can document APIs and designs and write end user and support center guides. With her strong work ethic and organizational skills the documentation is produced on time and well integrated with the project.”
Scott Stodghill, Consultant
XCelsior, Inc.

“Having to put documents together to support my software was always a chore with any other tech writer. I would have to explain my interfaces, and practically write the documents myself. However, working with Tammy, I simply gave her the code, and she was able to take it from there.”
Mark Freiheit, Consultant
Foundation Software Systems, Inc.

“Tammy has the ability to take my notes and ramblings and create an understandable document. What makes her unique is this is done with one meeting and a single review. Her understanding of ‘developer speak’ is what makes this possible.”
Arthur Fitt, Lead Software Architect
NetRegulus, Inc. and FiservInc.

“Tammy: The Protein Forest User’s Manual is great. The functional descriptions, manual outline, content work flow, readability and usefulness meet or exceed expectations. This document is something to be proud of and will most certainly help customers and ultimately help sell product.”
Russell Garlick, CEO
Protein Forest, Inc.

“I was impressed with Tammy’s ability to understand a very complicated system in the field of proteomics and to write simple and clear procedures and explanations for such a system. Furthermore, through Tammy’s writing, we were able to identify difficulties and were able to simplify the system as a result.”
Oren Kagan, Chief IT and Software Development Officer
Protein Forest, Inc.

“The WI KMA recently spent thousands of dollars purchasing new JDSU meters and Randy Dart arranged vendor training from JDSU. Bruce Hummel and I discussed the new curriculum, and he declined the vendor training and went with our new course. The feedback that we received – that the class was very informative, that it went through all options of the meter, that it was good hands-on experience, and that it was one of the best meter classes to date – says it all. Big kudos to Tammy for working so diligently on this project! It is a great class: with the correct mix of theory and hands-on, it is truly one of the most beneficial offerings for our technicians.”
Mark Goulart
Technical Safety and Training Manager
West Operation Group
Charter Communications, Inc.

For Additional References and Testimonials, contact Spectrum Writing at 303-840-1755 or info@spectrumwritingllc.com.